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Privacy Policy

A legal disclaimer

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Privacy Policy

Effective Date: 01/07/2025

Welcome to The Paramedical Skin Centre Pty Ltd (“we”, “us”, or “our”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What is Medical Tattooing?

Medical tattooing (also known as paramedical tattooing or micropigmentation) involves the application of pigments to the skin to restore appearance due to medical conditions, trauma, or surgeries. Due to the sensitive nature of this service, we take your privacy and confidentiality seriously.

2. What Information We Collect

We may collect the following types of personal information:

  • Personal details: Full name, date of birth, gender, address, contact information.

  • Medical information: Details of medical history relevant to your treatment, including photos (before/after), doctor’s notes, and allergies.

  • Health records: Information shared during consultations or through forms.

  • Booking and payment details: Transaction details, appointment history, payment method.

  • Website data: IP address, browser type, cookies, and browsing behavior on our site.

3. How We Collect Your Information

We collect your personal information when you:

  • Book an appointment online or in-person.

  • Fill out consent or consultation forms.

  • Contact us via phone, email, or website.

  • Use our website (e.g., via cookies or contact forms).

  • Provide medical or photographic information for treatment purposes.

4. Why We Collect Your Information

We collect your personal and health information to:

  • Provide medical tattooing and related services.

  • Assess your suitability for specific treatments.

  • Comply with health and safety obligations.

  • Communicate with you about your appointments or inquiries.

  • Improve our website and customer experience.

  • Maintain accurate business and financial records.

5. How We Store and Protect Your Information

We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. This includes:

  • Secure digital storage with password protection and encryption.

  • Physical security for hard copies of client records.

  • Restricted access to sensitive information to authorised personnel only.

  • Regular review of our data protection practices.

6. Disclosure of Your Information

We do not sell or rent your personal information. We may disclose your information to:

  • Medical professionals involved in your care (with your consent).

  • Regulatory or health bodies, if legally required.

  • Service providers that assist in operating our business (e.g., payment processors, booking systems).

  • Legal authorities if required by law or court order.

All third parties are required to maintain the confidentiality of your information.

7. Access and Correction of Your Information

You have the right to:

  • Access the personal information we hold about you.

  • Request correction if you believe any information is inaccurate or outdated.

To request access or correction, please contact us using the details at the end of this policy. We will respond within a reasonable time.

8. Cookies and Website Analytics

Our website uses cookies and third-party analytics (e.g., Google Analytics) to collect data about how you use our website. This helps us improve the user experience. You can disable cookies via your browser settings if you prefer not to share this data.

9. Marketing and Communications

We may use your contact information to send appointment reminders or updates about our services. You can opt out at any time by contacting us or using the unsubscribe link (if available).

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies separately.

11. Privacy Complaints

If you believe we have breached your privacy rights or mishandled your information, you can:

  • Contact us directly using the details below.

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

13. Contact Us

If you have any questions or concerns about your privacy, or if you wish to access or correct your personal information, please contact us:

The Paramedical Skin Centre
Email: hello@paramedicalskin.com.au
Phone: [Your Phone Number]
Website:www.paramedicalskin.com.au
 

By using our website or services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

Would you like this formatted for a webpage (e.g., in HTML or markdown), or embedded in a consent form for your clients?

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